CUSTOMER CARE

We at Blue Book know there are many choices you have as a dealer to purchase product.

There are few distributors that have the knowledgeable staff and expertise you find at Blue Book with the skills to help guide you and your customers to the right product selection.

After all isn't the goal to have satisfied customers that come back time after time to you the dealer?

We are your support staff, web site, marketing assistant and supplemental warehouse.

From your first contact with our staff until the transaction is complete we will be there to assist you. We want your expectations not only to be met but exceeded with the highest level of customer service in the industry.

We never end a day without making sure all inquiries are answered and addressed. That is our how we have maintained loyalty from our dealers for over 25 years.

If you need a product or information on product that are not included in our catalog or web site we will be happy to research them for you or offer a suitable equal item.

Here is what a few of our customers have to say about AV Blue Book

"Our customers ask for the new books and our catalog sales increase year after year. The untold benefit from the catalog is the residual business we realize... "
– Kathy Porter, General Manager
Xerox Audio Visual Solutions
Mount Union, PA
AV Bluebook Reseller for over 17 years

"AVI-SPL has used the AV Bluebook catalog for a number of years. We have found it to be a very useful marketing tool as it provides us with a turnkey approach that we can brand, without having to take on the content development internally, which provides a savings of both time and resources..."
– Michelle Oswald
VP, Marketing Communications
AVI-SPL
Tampa, FL
AV Bluebook Reseller for over 9 years

"AV Bluebook has always been a top notch company to do business with. My Rep, Sara Winter is a great person to work with. She is friendly and professional. She always returns calls promptly. I can always count on Sara to help with our business needs. "
– Bill Murphy, Owner
Resource Audio Visual Equipment, LLC
Gorham, Maine

"Since establishing Marmax Impressions in 1976, after product quality, the #1 priority for developing relationships for all our suppliers has always been determining the level of support offered. Because of continuing changes in the Audio-Visual markets, for us support often begins with recommending a product that will best meet our customers' requirements. Product information received from AV Blue Book has consistently met these needs. As a result, , we have been in a position to ot only generate new business, but to enjoy repeat sales as well. Thank you AV Blue Book!"
– Al Maccallini
Marmax Impressions

Thank you,